Refund policy

 

At ZHS Bin Taj Fabrics, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 7 days of delivery.
• Items must be unused, unwashed, and in original condition with packaging intact.
• Returns are only accepted for defective, damaged, or incorrect items.

Non-Returnable Conditions

• Used or washed products
• Change of mind after delivery
• Minor color differences due to lighting/screens

Refunds

• Once your return is received and inspected, we will notify you.
• Approved refunds are processed within 5–7 working days.
• Refunds are issued via bank transfer or store credit.

Exchanges

• We offer exchanges for size issues or damaged items only.